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Account & security

Account and Security Settings

Update your email, change your password, switch on two-factor, and stay in control of your account.

Your account settings live in the profile area of the dashboard. Everything that affects how you sign in and how your account is protected is in one place. Here is what you can manage and how.

Update your email or display name

Open your profile settings to change the email on your account or the name we show you. If you change your email, confirm it from the verification link we send so you do not get locked out.

Change your password

In your security settings you can set a new password at any time. Use a strong, unique password that you do not reuse anywhere else. Forgot the current one? Use the reset link on the sign-in page and we will email you a way back in.

Turn on two-factor authentication

Two-factor adds a second step when you sign in, so a password alone is not enough to reach your account. It is not required, but we strongly recommend switching it on from your security settings.

Notifications

Choose which updates you want to receive in your notification settings, so you hear about the things that matter to you and nothing you do not.

Your data and deleting your account

You stay in control of your account and your data. You can request account deletion from your settings. Our privacy policy explains what we store and why.

We never ask for your channel password

To run an order we only need the public link to your channel, stream, or post. We never ask for your Twitch, YouTube, or other platform password, and we never post or message on your behalf. If anyone claiming to be us asks for a platform password, it is not us. Keep your account safe and tell us right away.

Quick answers

Common questions

Do you need my Twitch or YouTube login?

No. We only need the public link to your channel, stream, or post. We never ask for a platform password.

I forgot my password. What now?

Use the reset link on the sign-in page and we will email you a way to set a new one.

Is two-factor authentication required?

It is not required, but we strongly recommend turning it on for an extra layer of protection.

Written by

Navite

Founding lead engineer at Viewer Boosts. He builds the delivery systems behind every order and writes the technical breakdowns. Read more from Navite.

Locked out or unsure?

If you cannot get into your account, contact us and we will help you back in safely.